Website accessibility for persons with disabilities

Despite our best efforts to ensure the accessibility of www.eog.zamek-lublin.pl, some limitations may exist. Below is a description of known limitations and potential solutions. Please contact us if you notice a problem not listed below.

Known limitations of www.eog.zamek-lublin.pl

We strive to ensure that all uploaded images have alternative content, but sometimes it may be incorrect. If you notice this, please contact us and we will try to correct it as soon as possible.

Some of the published downloadable files are not fully accessible digitally.

Some photos may not have alternative captions, but we are gradually adding them.

Some multimedia content is not available because it is embedded in the external website sketchfab.com, over which MNwL has no control. However, we make every effort to make the above-mentioned multimedia content available in an alternative way, using audio description, information in Polish Sign Language or alternative texts.

Feedback and contact details

If you encounter any problems on this website that result from non-compliance with digital accessibility requirements, we welcome your feedback on the accessibility of www.zamek-lublin.pl. Please let us know if you encounter any accessibility barriers on www.eog.zamek-lublin.pl:

Report it by email – dostępnosc@mnwl.pl

We strive to respond to feedback within 2 working days.

Please include the following in your report:

• your name and surname,
• your contact details (e.g. telephone number, e-mail address),
• the exact address of the website where the element or content is unavailable,
• a description of the problem and how you would prefer it to be resolved.

Handling requests and complaints related to accessibility

We will respond to your request as soon as possible, no later than within 7 days of receipt.

If this deadline is too short for us, we will inform you. In this information, we will provide a new deadline by which we will correct the errors you have reported or prepare the information in an alternative way. This new deadline will not exceed 2 months.

If we are unable to ensure the digital accessibility of the website or content from your request, we will offer you access to them in an alternative manner.

Date of declaration: 30 March 2024

The declaration was prepared on the basis of a self-assessment carried out by a public entity.